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Transit agencies are reevaluating their public transit systems at large. The paratransit and demand-response services that have remained unchanged for decades are now at a critical point of transformation, driven by advancements in technology and the innovation that companies like RideCo bring to the industry.

With their experience supporting successful transitions with urban and rural agencies all across North America, RideCo’s Treshia Hassell, Paratransit Operations and Technical Director; Sam Haas, Head of Solutions Engineering; and Clayton Goes, Director of Product; will share their insights in a compelling discussion that breaks down the process of modernizing paratransit services. Including the framework agencies need to consider to ensure alignment with their strategic plans and overarching organizational goals.

📅Date: Wednesday, March 5^th

🕐Time: 1:00-2:00 PM ET

You will learn about:

• Navigating change management and the importance of engaging stakeholders across all levels of the agency, including IT and operations department
• Reevaluating total cost of ownership and identifying opportunities to increase operational and cost efficiency
• Future proofing services through improving existing processes and leveraging advancements in technology like smart payment systems and artificial intelligence
• Defining customers as both end users and agency staff, and how to operate and deliver paratransit service using a customer-centric approach
• Procuring strong vendors and partnerships that align with the agency’s organizational goals, outlining outcomes-based objectives and requirements
  
  

Don’t miss out on this insightful discussion with Treshia, Sam, and Clayton on Wednesday, March 5th at 1-2 PM EST.